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What Works Global

What Works Global

We find what works, and deliver on it.
4.9

Canberra, Australian Capital Territory, Australia

10-49

2024

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Who We Are

Based in Canberra and Brisbane, we are a leading digital transformation and growth consultancy with over a decade of experience helping businesses across Australia enhance their operational efficiency and overall performance.

Our team of industry experts specialises in identifying digital innovation opportunities and implementing strategies that drive measurable results.

We understand that digital transformation is more than just adopting new technologies—it’s about integrating them seamlessly into business operations to create long-term, sustainable growth.

Whether a company is looking to optimise workflows, improve customer engagement, or leverage advanced data insights, we provide end-to-end support to guide them through the process.

Our Approach to Digital Transformation

We follow a structured yet flexible approach to digital transformation that adapts to each client’s unique needs. Our process includes:

Strategic Planning & Digital Roadmap Development

  • Conducting in-depth business analysis to identify strengths, weaknesses, and opportunities.
  • Evaluating current digital infrastructure to identify inefficiencies.
  • Aligning technology adoption with business goals to ensure maximum ROI.
  • Creating a detailed roadmap to guide the implementation of digital initiatives.

Technology Implementation & Integration

  • Deploying automation tools to streamline workflows and enhance efficiency.
  • Implementing cloud-based solutions for scalability and cost savings.
  • Leveraging AI-driven analytics to enhance decision-making processes.
  • Enhancing CRM and customer engagement strategies with digital solutions.
  • Strengthening cybersecurity measures to protect data and ensure compliance.

Continuous Optimisation & Performance Monitoring

  • Using data-driven insights to measure and refine digital strategies.
  • Training employees to seamlessly adapt to new digital tools.
  • Conducting regular assessments to ensure sustained efficiency.
  • Offering ongoing support and iterative improvements based on evolving market needs.
Budget per project
$1,000 - $5,000
Project duration
  • Starting from 3-6 months
Geographic focus
  • Australia
Languages
  • English
Success stories

Challenge

Ron Finemore Transport (RFT) struggled with high recruitment costs, spending $261 per applicant, leading to $400,000+ in wasted marketing spend annually. With 900+ staff and high turnover, RFT needed a steady flow of drivers but faced ineffective marketing, poor targeting, and an underperforming hiring funnel. Traditional job boards and broad campaigns weren’t yielding quality candidates, making it difficult to scale hiring while controlling costs and efficiency.

Solution

A digital-first recruitment strategy was launched, shifting from traditional job boards to data-driven digital campaigns. Targeted ads, SEO, and retargeting improved reach, reducing inefficiencies. A New Zealand campaign tapped into new driver talent, supported by a custom landing page with relocation benefits. All budgets were centralized, optimized, and tracked for better performance, and RFT’s internal team was upskilled to sustain long-term hiring improvements.

Result

The CPA dropped from $261 to $23, saving $400,000+ annually. Monthly applications increased by 290+, improving hiring consistency. The New Zealand campaign brought in high-quality drivers interested in relocating, expanding RFT’s talent pool. Data-driven budget allocation enhanced efficiency, while internal team training ensured long-term success. The streamlined recruitment process reduced hiring costs, improved application quality, and positioned RFT for sustained workforce growth.

Challenge

Geocon needed a modern, high-impact website to reinforce its position as a leading national developer. Their existing site lacked engagement, interactive features, and investor appeal. To attract local and international investors, the new website required an interactive Canberra map, improved sales tracking, and a refined brand vision. The challenge was to create a functional, visually compelling, and data-driven platform that aligned with Geocon’s growth strategy.

Solution

A vision-driven website refresh was developed in collaboration with Geocon’s leadership team. A dynamic interactive map showcased key developments, enhancing investor engagement. Salesforce Marketing Cloud integration provided real-time sales data tracking. The website was built on an intuitive CMS, ensuring staff could easily manage content. Security updates and ongoing support were implemented to maintain site stability, ensuring long-term digital success.

Result

The new website elevated Geocon’s digital presence, reinforcing its leadership position. The interactive Canberra map improved investor engagement, making development sites more accessible and visually appealing. Salesforce integration enabled seamless sales data tracking, enhancing marketing efficiency. The intuitive CMS empowered staff, reducing reliance on developers. With ongoing security updates, Geocon now has a high-performing, scalable website that supports long-term growth.

Challenge

Site Skills Training (SST) required a modern, automated website and efficient marketing management to optimize their $1 million annual marketing budget. The company needed to integrate multiple systems, including HubSpot and Axcelerate, while improving course management and lead generation. With 300+ courses, SST sought to automate operations, boost conversions, and drive revenue growth while enhancing cross-channel marketing efficiency.

Solution

A new, automated website was developed with HubSpot and Axcelerate integrations, streamlining course management. Digital, print, and outdoor marketing campaigns were optimized, ensuring strategic budget allocation. A centralized system enhanced data tracking and lead nurturing. The website was rebuilt with advanced automation, reducing manual effort while enhancing user experience, making course discovery and enrollment seamless.

Result

The new website and marketing strategy led to a 200% increase in conversions, with a 14% year-on-year revenue boost. Automation reduced workload, improving internal efficiency. SST’s outsourced marketing team optimized the $1 million budget, ensuring better ROI across digital, print, and outdoor advertising. With a scalable, high-performance system, SST is now positioned for continued growth and success.

Our clients
Canberra, Australian Capital Territory, Australia agency What Works Global helped Red Rooster grow their business with SEO and digital marketing
Canberra, Australian Capital Territory, Australia agency What Works Global helped GEOCON grow their business with SEO and digital marketing
Canberra, Australian Capital Territory, Australia agency What Works Global helped Fight Centre grow their business with SEO and digital marketing
Canberra, Australian Capital Territory, Australia agency What Works Global helped Australian Government grow their business with SEO and digital marketing
Canberra, Australian Capital Territory, Australia agency What Works Global helped Australian National University grow their business with SEO and digital marketing
Canberra, Australian Capital Territory, Australia agency What Works Global helped Ronfinemore Transport grow their business with SEO and digital marketing

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